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Leading a Diverse Workforce

Most organizations have an understanding that a diverse workforce is the only answer to current and future labour market challenges. Most put policies, procedures and processes into play. Some make decisions about marketing to non-traditional groups and institute internal departments of diversity.

Yet, while we are managing the structural, hierarchical and marketing elements of diversity in the workplace – we remain disappointed in our recruitment, retention and engagement of diverse employee groups. Why?

It’s the people! Understanding the feelings and thoughts regarding diversity of your current workplace is key to making change. What do they think? What do they fear? Why are we stuck?


(Based on ideas from Jeanne Martinson’s book: War and Peace in the Workplace)