Ever wonder why we sometimes can’t just get along? Why we react to each other the way we do? Most conflict in the workplace comes from our differences – both our diversity in the big ‘D’ issues such as race, gender or ability but also diversity in the small ‘d’ issues such as values, marital and family status, age or thought processes.
This session will cover the emotions we experience working in a diverse environment, our automatic emotional responses to diversity-based conflict, and new ways to work with others to build a more effective and serene workplace.
(Based on the book “War and Peace in the Workplace” by Jeanne Martinson, MA)